01 March 2019

CON at Duty Free Mumbai.

We had just returned from Cairo. Delays at emigration and Security had made us anxious about connecting flight to Nagpur. So we were a bit rushed when we went to the duty free at Mumbai Air Port.
On Passport : XXXXXXXXXXX,
Transaction No MDFS 01600068088  Date 28/02/19, 2:03:50 AM
We purchased,
1. Chivas Reg SW TWI CAB BAG  2X1L ,
2. GLXY 400g Jewels Mix
3. ADF Std Cloth bag
4.HR Kisses 400 Oz
Billed for fifth item as well which was
5. HR NUGET AST 33/38.5Z

ON Passport : YYYYYYYYY.
Transaction No MDFS 01600068088  Date 28/02/19, 2:07:22 AM
We purchased,
1. J&B RARE 1.0L, qty 2.
We were also billed for
2. MDF Std Cloth Bag.

How we got conned  
1. In the first case we were charged ₹ 2540 (-816.67) for HR NUGET, An item NEITHER ordered NOR delivered. We did not get this item dut paid for it.
2. Charged for TWO cloth bags, one in each bill but given only one bag.
I know we should have thoroughly checked the bill. We ourselves are to be blamed for being so dumb.
I am sharing this experience so that others do not get deterred by a foot and half plus strip of the bill or by pressure to catch the next flight and DO cross check the items delivered and charged before leaving the counter.
Transaction Nos of the bill included here.
I have no proof to support my case. It would be my word against theirs. However if the area is really covered by CC TV, play back of footage may tell what happened. 

2 comments:

  1. Sir,I am sure the bill carries the shops email,apprise them of the error,you may get the nuggets or a refund

    ReplyDelete
  2. You should circulate this widely.Send these things copies toaperson in Mumbai who works at the Air port let us see if this works I will send his details by other mode of communication Do it till the issue is fresh.Mandya.

    ReplyDelete